News

Helping customers influence the management of their homes Resident Management Companies, Right to Manage and Managing Agents

Resident Management Company (RMC) - An RMC is a formal company usually set up at development stage which performs the landlord responsibilities for the relevant block/estate. These duties (e.g) Cleaning, Landscaping, Lighting, Health and Safety, repairs, litter collection, etc. are...

16.04.24 03:42 PM - Comment(s)

Get your garden ready for summer

By Marketing

Spring is finally here, meaning now is the perfect time to plan how you want your garden or balcony to look ready for the summer. From planting to pruning, we’ve put together a handy checklist to help you get started.

16.04.24 03:15 PM - Comment(s)

Communities in the cloud: 4 Great Ways to Stay Connected to Your Community Using Digital Technology

By Marketing

We’ve all grown up using digital technology to stay connected to our friends, families and even workplace, but how can digital technology help us to stay connected to our neighbours and local communities?

In this article we share our Top-4 free-to-use ways for you connect and stay connected to your n...

16.04.24 02:56 PM - Comment(s)

Heylo launches new text message service to existing customers

By The Heylo Team

We are pleased to announce a new text message service that will remind customers of when a payment to us is due.

This new service is part of our ongoing mission to ensure our customers are kept informed and up to date.

Please note that our text messages will never request you to confirm an...

29.02.24 10:22 AM - Comment(s)

Meet our Tenancy Management Team

By The Heylo Team

Our experienced Tenancy Management Team are here to support you with any queries you have during the length of your lease and ownership of your property. This includes:

Support with rectifying defects in new build properties – when a defect arises in your home, our team are on hand to advise the...

25.01.24 05:35 PM - Comment(s)

Customer Committee Update

By The Heylo Team

We are pleased to announce the formation and establishment of our first Customer Committee, following a high response rate to invite to join in November.

The application and interview process has resulted in 7 of our customers have been invited to join the Customer Committee. It will be a forma...

25.01.24 05:22 PM - Comment(s)

Waste Management

By The Heylo Team

Reducing the waste that you send to landfill is a simple and effective way of reducing your environmental impact and could even help you to save some money.

The UK is a major contributor to plastic waste globally, with research showing that the UK and US produce more plastic per person than any other...

25.01.24 05:22 PM - Comment(s)

New Build Home Warranties

By The Heylo Team

New build warranties are designed to offer buyers peace of mind that any defects in their new build home will be put right. But, while new home warranties typically last 10 years, sometimes it is not always clear as to what is and is not covered by the warranty.

19.12.23 03:53 PM - Comment(s)

Boiler maintenance

By The Heylo Team

Getting your gas boiler serviced by a Gas Safe registered engineer is crucial to keeping it in good working order. Take a look at your boiler’s manufacturer guidelines to find out how often a service is recommended, and if you don’t have access to these, we would advise getting your boiler serviced ...

19.12.23 03:53 PM - Comment(s)

New Homes Ombudsman

By The Heylo Team

The New Homes Ombudsman Service (NHOS) exists to help customers resolve issues with their new homes, which the Registered Developer has been unable or unwilling to fix.

19.12.23 03:53 PM - Comment(s)