Careers at heylo housing

Why work for us

At heylo, we’re

Personable

We're an interconnected workforce, all with varied backgrounds – which means you’ll get to know everyone including the leadership team and have knowledge from all sectors making our business great.

Health & Fitness

All employees receive the opportunity to opt into life assurance and critical illness cover. You can choose to take advantage of a subsidised gym membership, located 100 yards from the office it’s perfect for a lunchtime workout. heylo also offers the Government’s cycle to work scheme.

Exposure

As a small business, our job specifications are often wider than those of a corporate company meaning you will get a good understanding of how all area of the company operate.

Office Perks

A fully stocked fridge is only ever a few steps away, there are also office socials, work lunches, Christmas parties and after work drinks.

Variety

Your day-to-day life will often be quite varied, with a range of tasks and responsibilities.

Holiday

You'll be entitled to 25 days annual leave plus Bank Holidays.

Growth

It is an exciting time to join heylo. With a flurry of new projects being implemented you can help shape our expansion.

Reservist or thinking about joining?

heylo offers Reservists 10 days paid leave in addition to the 5 days unpaid or use of personal holiday.

Lunch

You’ll never have to worry about lunch again, for all those in the office just remember to choose your lunch by noon the day before.

Explore our current positions

Finance Assistant

Job Title: Finance Assistant

Department: Finance

Location: Leeds

Reporting to: Financial Controller

Job Overview

We are looking for an experienced Finance Assistant ideally with housing, infrastructure, or real estate background. The role requires a reliable, confident, and pro-active person, who also understands the importance of confidentiality and discretion.

The finance assistant will primarily be responsible for day-to-day tasks related to the Accounts Payable function, accurate postings to the general ledger, completion of bank and balance sheet reconciliation and preparation of month end accounts.

Key Responsibilities

Take responsibility for the timely and accurate entry of invoices, ensuring correct treatment of VAT.
Preparation of weekly supplier payment runs.
Manage the books of account for several entities and the preparation of month end accounts.
Ensure the ongoing completion of bank and balance sheet reconciliations.
Review and process staff reimbursement claims.
Assist in budget preparation and all related monthly management reporting.
Assist in the preparation and filing of statutory accounts.
Assist in the transition to a new accounting software system.
Assist in the preparation of information for investors and banks.
Assist in the preparation of information required for Board meetings.
Assist in the preparation of VAT returns.
Assist with regulatory filings with the Regulator of Social Housing and Homes England
· Work closely with other finance functions, risk and compliance, and operations team to ensure delivery of organisational objectives
Ensure adherence to financial laws and guidelines

Capabilities and experience

The candidate will have:

Part qualified with ACA, ACCA, CIMA or equivalent
Experience of month end reporting and a proven ability to operate to tight deadlines
Experience of preparing financial reports
Accounts Payable experience
Good understanding of accounting concepts
Property experience whilst not essential would be highly relevant
Strong interpersonal and communication skills
Demonstrated strong self-motivation, ability to liaise with various stakeholders and ability to work under pressure
Demonstrated the ability to work in a team environment, strong consensus building, verbal and written communication skills, and strategic planning capabilities

Summary

heylo is a group of companies specialising in Shared Ownership family homes to help lower and middle-income households get on the housing ladder across the UK. Operating in partnership with national, regional, and local house builders to deliver a very affordable route to home ownership in more than 250 Local Authorities. Through an efficient, professional and customer focused customer property management platform heylo simultaneously provides attractive long term, inflation linked returns for investors.

Apply

Customer Experience Agent

Job Title: Customer Experience Agent

Location: Leeds

Job Overview

We are seeking an individual with Customer Service experience to join our dynamic Leeds team.

The role will be to ensure efficient delivery of a market leading Customer Experience, through inbound and outbound call handling.

Being the first point of contact, you will be responsible for answering, anything from sales enquiries, to property management queries, to issues or complaints, to marketing requests. The role will be varied and no day the same.

Ideally you will have experience in and a proven track record in delivering Customer Facing tasks.

The successful candidate will be responsible for the following:

· Assisting the Head of Customer Experience with the implementation and continual delivery of new Customer Experience Procedures.
Call handling with both internal and external customers. Providing the first point of contact for any inbound calls.
Assisting in logging and analysing complaints volumes, trends, resolutions, and timescales of resolutions.
Assisting and analysing weekly interdepartmental meetings.

The successful candidate:

Responsible for their own work, self-motivation, flexibility and enthusiasm, with the ability to take initiative.
Exemplary telephone manner
Perform well to hit targets and meet deadlines.
Excellent time management and organisational skills in reference to themselves and individual projects and tasks.
An effective communicator with the ability to engage with, and build positive relationships at all levels, with both internal and external stakeholders.
Be happy and able to work from our busy Leeds City Centre Office.
At heylo we offer a generous benefits package and will prove support and training in terms of formal industry based property management qualifications.

Apply

Not the role you’re looking for?

We are always looking for bright and entrepreneurial people to join our business and thrive, please email your CV to [email protected]

Our Locations

London Office

Well connected with less than 5 minutes walk from Imperial Wharf over ground station, with easy access to Clapham Junction, London Waterloo, Earls Court and Willesden Junction, West Brompton and Shepherd Bush.

We also have a secure underground car park on site, with season tickets available.

Leeds Office

Distinctive stone banding and Gothic Revival arches, Park Place is a listed landmark in the heart of Leeds.

With a 3-minute walk from Leeds Train Station, 5 minutes’ walk from Leeds Bus Station and car parking a short walk away. .