Why work for us

At heylo, we’re

Personable

We're an interconnected workforce, all with varied backgrounds – which means you’ll get to know everyone including the leadership team and have knowledge from all sectors making our business great.

Health & Fitness

All employees receive the opportunity to opt into life assurance and critical illness cover. You can choose to take advantage of a subsidised gym membership, located 100 yards from the office it’s perfect for a lunchtime workout. heylo also offers the Government’s cycle to work scheme.

Exposure

As a small business, our job specifications are often wider than those of a corporate company meaning you will get a good understanding of how all area of the company operate.

Office Perks

fully stocked fridge is only ever a few steps away, there are also office socials, work lunches, Christmas parties and after work drinks. 

Variety

Your day-to-day life will often be quite varied, with a range of tasks and responsibilities.

Holiday

You'll be entitled to 25 days annual leave plus Bank Holidays.

Growth

It is an exciting time to join heylo. With a flurry of new projects being implemented you can help shape our expansion.

Reservist or thinking about joining?

heylo offers Reservists 10 days paid leave in addition to the 5 days unpaid or use of personal holiday.

Lunch

You’ll never have to worry about lunch again, for all those in the office just remember to choose your lunch by noon the day before.

Explore our current positions

Junior Sales Progressor

Job Title: Junior Sales Progressor

Department: Your Home Transactions

Location: Leeds

Reporting to: Head of Department


Job Overview

We are looking for Junior Sales Progressor with property and customer service experience who has the ability to work as  part of a small close team within an entrepreneurial company.  Your Home is about helping people on to the housing ladder by enabling them to find existing properties that are already for sale and us converting the property into part buy – part rent.

 

Key Responsibilities 

  • To progress a customer from the application stage through to completing on a shared ownership property.
  • To process all documentation in a proper and timely way and in accordance with all relevant rules and regulations. To make sure that all other parties are aware of the timescales that need to be complied and deadlines are met.
  • To develop and maintain professional relationships and partnerships externally and internally, ensuring the interests of the organisation are safeguarded.
  • To work collaboratively with solicitors and valuers to ensure all relevant covenants and obligations are fully complied with. To also ensure all required eligibility and funding conditions are fully complied with. Where concerns arise, collaborate with relevant parties to take appropriate action, particularly if there is any suggestion that there is misrepresentation.
  • To maintain and update monitoring tools from which to provide weekly, or as otherwise needed reports on sales progress.
  • To help new applicants and answer any questions on the Your Home product.
  • To deal with shared ownership purchases. Responding and driving sales to make sure that they are concluded in a timely way. Make sure that the valuations fairly reflect the value of the property, ordering searches, instructing solicitors, educating Estate Agents. Making sure that costs and fair fees are collected in accordance with Heylo’s policy.
  • Making sure that all the necessary timescales are complied with and that transactions are concluded in a timely way. Balancing the need to conclude in a timely manner with the need to deliver ambitious standards of customer service and satisfaction.
  • Effectively deal with enquires and complaints and promote high customer service standards. Learning from complaints to alter working practice as needed.

 

Capabilities and experience

The candidate will have:

  • Passes in GCSE English and Maths or equivalent or ability to operate at that level (E)
  • Superb telephone manner – warm voice, clear diction
  • Ability to explain complex concepts in simple terms
  • Determined and has a positive and enthusiastic attitude
  • Demonstrable understanding of conveyancing process from reservation to completion. (E)
  • Some experience of working in property sector
  • Good standard of numeracy and literacy and basic skills with Excel spreadsheets and property databases
  • Great communication skills
  • Very organized with excellent administration skills
  • Process driven
  • Team work – ability to work and thrive as a member of a team

 

Summary

heylo is a group of companies specialising in Shared Ownership family homes to help lower and middle-income households get on the housing ladder across the UK. Operating in partnership with national, regional, and local house builders to deliver a very affordable route to home ownership in more than 250 Local Authorities. Through an efficient, professional and customer focused customer property management platform heylo simultaneously provides attractive long term, inflation linked returns for investors.

 

 

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Testing Manager

Job Title:  Testing Manager

Location: Leeds/London

Reporting to: heylo Implementation Director


Job Overview

Heylo appreciate that testing is important because of the impact of untested or underperforming applications and systems can have on our customers, employees and company. heylo is a growing company and is searching for experienced candidates for the position of test manager. If you are looking for an exciting place to work, please take a look at the list of responsibilities below.


The successful candidate will be responsible for the following:

  • Definition and development of testing practises.
  • You will have broad experience across the testing lifecycle, creating Test Strategies, plans and scripts for each phase (SIT, UAT, OAT, Performance, Security). Solid track record of designing and analysing formal test metrics.
  • Ensuring the project team have the right processes and tooling to complete the job.
  • Managing the project team from a testing perspective.
  • Effectively follow the software/ implementation development life cycle.
  • Communicate effectively with Senior Business users, Development and Managers.
  • Having full responsibility for defining the testing strategy, monitoring and ensuring compliance across the project lifecycle function.
  • Utilising your own experience and judgement to ensure testing strategy meets business needs.
  • Test Risk and Issue elicitation and escalation.
  • Understanding of Shared Ownership and its processes.
  • Provide testing consultancy for internal stakeholders.
  • Verbal and written communication skills. 
  • Ability to manage own workload.

Capabilities and Experience

The candidate will have:

  • Engagement with stakeholders at all levels
  • Identifies testing risks both within and across projects and provides testing solutions /processes to mitigate the risks
  • Working within multiple methodologies e.g. Agile, Waterfall 
  • Personable, confident and hardworking, with excellent organisational and communication skills 
  • Financial Services 
  • Shared Ownership Housing (desirable)
  • Project experience, with a good knowledge of some the following applications, Zoho, MRI modules, Fixflo
  • Operating in a fast paced and challenging environment
  • Working with 3rd party suppliers
  • You will have broad experience across the testing lifecycle, creating Test Strategies, plans and scripts for each phase (SIT, UAT, OAT, Performance, Security). Solid track record of designing and analysing formal test metrics

Summary

heylo is a group of companies specialising in Shared Ownership family homes to help lower and middle-income households get on the housing ladder across the UK. Operating in partnership with national, regional, and local house builders to deliver a very affordable route to home ownership in more than 250 Local Authorities. Through an efficient, professional and customer focused customer property management platform heylo simultaneously provides attractive long term, inflation linked returns for investors.

Apply

Not the role you’re looking for?                

We are always looking for bright and entrepreneurial people to join our business and thrive, please email your CV to [email protected]

Our Locations

London Office

Well connected with less than 5 minutes walk from Imperial Wharf over ground station, with easy access to Clapham Junction, London Waterloo, Earls Court and Willesden Junction, West Brompton and Shepherd Bush.


We also have a secure underground car park on site, with season tickets available.

Leeds Office

Distinctive stone banding and Gothic Revival arches, Park Place is a listed landmark in the heart of Leeds.

 

With a 3-minute walk from Leeds Train Station, 5 minutes’ walk from Leeds Bus Station and car parking a short walk away. .