Working for Us

Why work for us

What makes Heylo a better place to work?

Personable

We're an interconnected workforce, all with varied backgrounds – which means you’ll get to know everyone including the leadership team and have knowledge from all sectors making our business great.

Health & Fitness

All employees receive the opportunity to opt into life assurance and critical illness cover. You can choose to take advantage of a subsidised gym membership, located 100 yards from the office it’s perfect for a lunchtime workout. heylo also offers the Government’s cycle to work scheme.

Exposure

As a small business, our job specifications are often wider than those of a corporate company meaning you will get a good understanding of how all area of the company operate.

Office Perks

A fully stocked fridge is only ever a few steps away, there are also office socials, work lunches, Christmas parties and after work drinks.

Variety

Your day-to-day life will often be quite varied, with a range of tasks and responsibilities.

Holiday

You'll be entitled to 25 days annual leave plus Bank Holidays.

Growth

It is an exciting time to join heylo. With a flurry of new projects being implemented you can help shape our expansion.

Reservist or thinking about joining?

heylo offers Reservists 10 days paid leave in addition to the 5 days unpaid or use of personal holiday.

Lunch

You’ll never have to worry about lunch again, for all those in the office just remember to choose your lunch by noon the day before.

Explore our current positions

Senior Business Analyst

Job Title: Property Manager Estates

Location: Chelsea, London

Reporting to: Heylo Implementation Director

Salary: £62,500 subject to candidates, qualifications and experience

Who are Heylo?

Heylo aim to make housing across the UK more affordable and accessible for aspiring homeowners. The team of housing, development and finance professionals have acquired more than 8,000 properties throughout the UK for sale under shared ownership. It continues to expand the portfolio with our ever-evolving pipeline of new developments across England for sale under our flagship Homereach brand.

Heylo’s mission is simple: we want to help buyers climb - and stay on - the property ladder.

Job specification:

Heylo understands that driving efficiency into heylo’s functions and services will be a source of competitive advantage.

The senior business analyst will provide in-depth analysis services and suggest approaches and methodologies to key partners and stakeholders for the prioritisation, planning, delivery and migration of heylo’s current functions, features and initiatives to the future core, Zoho multi-function, strategic system.
The senior business analyst will also provide BA support for the continuous improvement of the other established heylo applications and processes.
The senior business analyst evaluates the technicalities of the business problems and then shapes and crafts business solutions intuitively.
The senior business analyst also acts as a mediator between the senior stakeholders in heylo. The senior business analyst will work for the Implementation Director and collaborate closely with the programme/project managers, Senior Zoho Engineer and senior stakeholders on this important programme of work.

Requirements:

Skills:

Manage the people, process and technologies analysis associated with delivering/migrating to the Zoho core multi-function strategic system.
Strategic analysis activities
Requirements elicitation
Understanding of Shared Ownership and its processes
Provide consultancy for internal stakeholders
User Story documentation
Verbal and written communication skills
Process modelling
Understanding of system analysis
Ability to manage own workload

Experience:

Working within multiple methodologies e.g. Agile, Waterfall
Personable, confident and hardworking, with excellent organisational and communication skills
Shared Ownership (desirable)
Operating in fast paced and challenging environment
Operating and managing 3rd party suppliers

Experience:

Experience in Real Estate market
Experience working with Zoho and MRI applications

Standard Responsibilities:

Adopt and comply with Heylo values, policies and procedures, and regulatory frameworks.

No role profile can cover every issue that may arise within the post at various times.

The post holder is expected to carry out other duties from time to time, which are broadly consistent with those described. Duties may be changed, after discussion, to suit the operational requirements of heylo.

Apply

Property Manager (Estates)

Job Title: Property Manager Estates

Department: Property Management

Location: Leeds

Reporting to: Senior Property Manager (Estates)

Salary: £25,000 - £28,000

Who are Heylo?

Heylo’s mission is simple: we want to help buyers climb - and stay on - the property ladder.

Key Responsibilities:

Provide an effective and efficient professional support service to all homeowners living in developments where an estate or block service charge is paid. Ensure that those services are in line with all legal, contractual, regulatory requirements and good and/or best practice intervening where necessary.

Ensure that homeowners are safe in their homes by monitoring performance of managing agents in sourcing key health & safety and fire prevention measures data recommending intervention where necessary.
Maintain and develop relationships with managing agents delivering services to heylo homeowners, ensuring services are being delivered to a high standard and represent value for money. Maintain a register and grading system to assess performance of managing agents.
Review all matters relating to estate and service charges raised by third party managing agents for onward collection from homeowners. Provide robust assessment, inspection and challenge to all budgets and final accounts issued to heylo for payment and onward collection. Monitor and check expenditure to ensure that charges are fair, reasonable, correctly incurred and demanded in a timely manner as required under legislation.
Assist in the void property onboarding process ensuring all properties are inspected, snagging issues resolved and made safe and secure including isolating gas supplies. Ensure all void holding invoices have been issued in the right name and address, recorded in the correct manner and paid punctually.
Assist in preparing all contractual lease responsibilities under the AHP shared ownership lease in respect of issuing microstaircasing notices as well as annual statements of repair funding.
Assist in the preparation of annual rent, service charge, lease administration fee and buildings insurance charges reviews in a timely manner each year.
Assist in the management of the buildings insurance policy for heylo homeowners liaising with brokers, loss adjustors, etc as required. Manage the Hometree contract for insurance backed repairs under the AHP lease requirements.
Assist in ensuring that health & safety trackers and other records are updated in real time.

Requirements:

The candidate will have:

Passes in GCSE English & Maths at grade 4 or above or equivalent or ability to operate at that level. (E)
2 years’ experience of working in a residential property environment. (E)
Demonstrable understanding of residential leases including shared ownership. (D)
Knowledge and/or experience of leasehold/shared ownership and homeowners property service charge regimes. (D)
Working knowledge of the requirements relating to fire safety and health & safety within residential property management. (D)
Associate level member of the IRPM or similar willingness to achieve this Member standard of membership. (D)
Effective communications and presentation skills, both oral and written. (E)
Effective IT skills including property management MIS, MS Office & Zoho Desk. (E)
Good influencing and persuading skills (D)
Good verbal and numerical reasoning skills. (E)
Ability to deal with conflicting priorities. (E)
Ability to work to deadlines and under pressure (E)

Standard Responsibilities:

Adopt and comply with Heylo values, policies and procedures, and regulatory frameworks.

No role profile can cover every issue that may arise within the post at various times.

Apply

Not the role you’re looking for?

We are always looking for bright and entrepreneurial people to join our business and thrive, please email your CV to [email protected]

Our Locations

London Office

Well connected with less than 5 minutes walk from Imperial Wharf over ground station, with easy access to Clapham Junction, London Waterloo, Earls Court and Willesden Junction, West Brompton and Shepherd Bush.

We also have a secure underground car park on site, with season tickets available.

Leeds Office

Set in the brand new space that has just opened, the modern office is amongst the gothic architecture around Leeds. The location offers communal working space on the ground floor with a dedicated private office on the second floor.

Within a 6-minute walk from Leeds Train Station, close walk to local bus stops and car parking a short walk away.