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Local Authority Domestic Abuse Information

Please note that the information contained in this list was correct as of June 2024 to the best of our knowledge. ResiManagement and Heylo do not accept any liability for the information set out below being incorrect or out of date in any way. We will seek to review and update this list periodically but we would always encourage someone referring to this list to review the online resources available to validate the same. 

If an emergency arises, always seek the support of the emergency services via 999 in the first instance. If you are unable to talk, you can dial 55 or cough once you are through to the emergency services activating the ‘silent solution’, alerting the call handler to your situation. 

​National Help and Advise Information 

For women and families

Organisation

Refuge National Domestic Abuse Helpline

Contact

0808 200 0247 - free 24-hour

For men   

Organisations

Respect
Men’s Advice Line

Contact

0808 801 0327

For LGBTQ

Organisation

National LGBT+ Domestic Abuse Helpline

Contact

0800 999 5428

For children

Organisation

Childline

Contact

0800 1111  - free 24-hour

For money worries   

Organisations

Money Advice Plus

Contact

08081 968 845 Mon–Fri , 9am–5pm

For forced marriage

Organisation

Forced Marriage Unit (FMU)

Contact

020 7008 0151 - 9am to 5pm

For honour based abuse and/or forced marriage

Organisation

Karma Nirvana

Contact

0800 5999 247 - Mon-Fri, 9am-5pm

For Polish women & children   

Organisation

Opoka

Contact

Polish - 0300 365 1700 

English - 0117 427 0012

For Safe Spaces scheme

Organisation

Hestia / UK Say No More

Contact

020 7378 3100 -    9am to 5pm

Local authority information

 Listed below are the detail of domestic abuse help provided by the local authorities where Heylo Shared Homes are located.

Amber Valley Borough Council 

Department

Derbyshire Domestic Abuse 

Contact

Call: 0800 019 8668 Non emergencies

Text: 07534 617252 for hard of hearing

Department

Community Safety Team – Monitored during office opening hours 9am to 4.30pm 

Contact

Call: 01773 570 222 extension:1493 or 2344 

Department

Housing Solutions Team  

Contact

01773 841400

Arun District Council 

Department

WORTH Specialist Domestic Abuse Service

Contact

Call: 033 022 28181 / 07834 968539
Monday-Friday, 9.00am-5.00pm 

Department

Housing Solutions Team- Monday to Thursday 8.45am to 5.15pm and Friday 8.45am to 4.45pm 

Contact

Call: 01903 737 552

Ashfield District Council

Department

Ashfield District Council Domestic Abuse Helpline 

Contact

Call: 0808 800 0340 For Women (24/7)
        0808 801 0327 For Men

Department

Domestic Abuse Case Worker 

Contact

Call: 07778 517 544 

Department

Ashfield District Council for Housing Needs 

Contact

Call: 01623 457 345 

Department

NIDAS(Nottinghamshire Independent Domestic Abuse Services) 

Contact

Call: 01623 683 250 

Department

Refs for Pets (If you need your pets housing if you leave) 

Contact

Call: 07971 337 264

Ashford Borough Council 

Department

Ashford One Stop Shop open on Tuesdays 9.30am-12noon 

Contact

Call: 07765 897211 (Natalie) 

Address: The Willow Centre, 24 Brookfield Road, Ashford, TN23 4EY

Department

Domestic Abuse Kent Support Services – 24/7 

Contact

Call: 0808 168 9111

Babergh District Council

Contact

Call: 0800 977 5690 (24/7)

Barnsley Metropolitan Borough Council 

Department

IDAS(Independent Domestic Abuse Service) 

Contact

Call: 03000 110 110

Live Chat: Available 1pm-4pm): idas.org.uk/get-help-now/live-chat

Basingstoke and Deane Borough Council 

Department

Paragon(Local Domestic Abuse Service) 

Contact

Call: 0800 916 98 78 

Department

Stop Domestic Abuse– Local Support and Advice 

Contact

Call: 0330 016 51 12 

Bassetlaw District Council

Department

Nottinghamshire Women’s Aid 

Contact

Call: 01909 533 610  

Bath and North East Somerset Council  

Department

Southside Independent Domestic Violence Service(IDVA) 

Contact

Call: 01225 331 243 - 9am - 5pm Monday to Friday 

Department

VOICES – Local Support and Advice 

Contact

Call: 01225 984189 9am - 5pm  Monday - Friday

Bedford Borough Council

Department

Duty Social Worker – For Children who know someone who is going through DV  

Contact

Call: 01234 718 700  (Monday to Thursday 8:50am to 5:20pm and Friday 8:50am to 4:20pm) 

0300 300 8123 - Out of Hours Duty Team

Birmingham City Council 

Department

Birmingham and Solihull Women's Aid

Contact

Call: 0808 800 0028 Every day 9:15am to 5:15pm 

Department

Early Intervention Hub

Contact

Address: Bank House, 36 Bristol Street, Birmingham B5 7AA - (With drop in Monday and Tuesday 10:00am to 4:00pm, Wednesday 1:00pm to 4:00pm, Thursday and Friday 10:00am to 4:00pm) 

Blackburn with Darwen Borough Council  

Department

Community Safety Domestic Abuse Advocacy Service 

Contact

Email: [email protected]

Blackpool Borough Council

Department

Sanctuary Service - gives advice and help to anyone experiencing homelessness 

Bolsover District Council 

Department

Domestic Violence Outreach and IDVA service 

Contact

Call: 01246 593063

Department

Derbyshire Domestic Abuse Helpline 

Contact

Call: 0800 0198 668

Borough of Broxbourne 

Department

Hertfordshire Domestic Abuse Helpline 

Contact

Call: 0808 808 8088

Boston Borough Council 

Department

Victim Support - provides free, confidential advice and guidance if you have been the victim of crime 

Contact

Call: 0808 168 9111 

Bournemouth, Christchurch and Poole Council 

Department

BCP BCHA Domestic Abuse Referrals & Support Line 

Contact

Call: 01202 710 777 

Department

BCP Refuge  

Contact

Call: 01202 547 755 

Department

Housing Options Team   

Contact

Call: 01202 123 147 

Bracknell Forest Council 

Department

Berkshire Women's Aid (Supports Women and Men) 

Contact

Call: 0808 801 0882  

Braintree District Council 

Department

Essex Domestic Abuse Helpline

Contact

Call: 0330 333 7 444  - 8am to 8pm weekdays and 8am to 1pm weekends

Department

For Housing Enquiries   

Brentwood Borough Council 

Department

Women’s Aid 

Contact

Live Chat: chat.womensaid.org.uk

Department

Safer Places Support Services -Counselling, practical support, legal advice

Contact

Call: 03301 025811

Department

Housing services: 

Contact

Call: 01277 312500

Bristol City Council 

Broxtowe Borough Council 

Department

Juno Women's Aid (Formerly WAIS) For all women, teenagers, and children affected by Domestic Abuse 

Contact

Call: 0808 800 0340

Department

Broxtowe Women’s Project (BWP) 

Contact

Call: 01773 719 111

Department

Men’s Advice Line

Contact

Call: 0808 801 0327

Burnley Borough Council 

Department

Lancashire Victims Services (24/7) 

Contact

Call: 0300 323 0085

Write: Lancashire Victim Services, Ringway House, Percy Street, Preston, PR1 1HQ

Calderdale Metropolitan Borough Council

Department

Other languages available for help including Urdu, Polish and Czech

Cambridge City Council

Department

Cambridge Women’s Aid 

Contact

Phone: 01223 361 214

Out of hours 07730 322 098 

Cannock Chase District Council 

Department

Staffordshire Women’s Aid 24 hour confidential helpline (supporting Stafford, Cannock and South Staffordshire) 

Contact

Call: 0300 330 5959

Department

Staffordshire Wide – New Era 

Contact

Call: 0300 303 3778

Live Chat: www.new-era.uk

Central Bedfordshire Council 

Charnwood Borough Council 

Department

Domestic Abuse Helpline 

Contact

Chat: 0300 303 1844

Chelmsford City Council

Department

Safer Places – Finding refuge 

Contact

Call: 03301 025 811

Department

Next Chapter – services to offer support 

Contact

Call: 0330 3337 444 or 01206 500585

Cheltenham Borough Council

Department

Gloucestershire Domestic Abuse Support Service - 9am to 5pm Mon - Fri

Contact

Call: 0845 602 9035 / 01452 726 570 

Department

12 week programme of support (known as Floating support workers)

Contact

Call: 01452 726 570

Cherwell District Council 

Department

Domestic Violence Assist for Women 

Contact

Call: 0800 195 8699

Department

Men's Advice Line 

Contact

Call: 0808 801 0327 

Cheshire East Council

Department

Cheshire East Domestic Abuse Hub

Contact

Call: 0300 123 5101

Cheshire West and Chester Council 

Department

Domestic Abuse Intervention and Prevention Service - 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday 

Contact

Call: 0300 123 7047 (Option 2) 

Department

Re: Child Abuse

Contact

Call: 0300 123 704

Out of Hours: 01244 977277

Chesterfield Borough Council 

Department

Derbyshire Domestic Abuse 

Contact

Call: Office Hours: 0800 019 8668 

Out of Hours: 01629 533190 

Department

The Elm Foundation – For help with Refuge, Community support, therapy etc 

Contact

Call: 08000 198 668 

Chichester District Council 

Department

WORTH specialist domestic abuse services for women 

Contact

Call: 07834 968 539 / 033 022 28181
Monday-Friday, 9am-5pm

Department

WORTH specialist domestic abuse services for men

Contact

Call: 0808 801 0327  

Chorley Council 

Department

Clare House Women's Refuge 

Contact

Call: 01772 435 865

Department

Lancashire Victims Unit 

Contact

Call: 0300 323 0085

Out of Hours: 0808 168 9111   

City and County of Swansea Council 

Department

Live Fear Free Helpline 

Contact

Call: 0808 80 10 800 

Text: 07860 077 333

City of Bradford Metropolitan District Council

City of Cardiff Council 

Department

RISE Cardiff 24/7 – For Women, Children and Men 

Contact

Call: 029 2046 0566

Live Chat: rise-cardiff.cymru

Department

For Men only

Contact

Call: 0808 801 0321 - Open 10am-4pm Monday to Tuesday; 10am-1pm Wednesday

City of Wolverhampton Council 

Department

The Haven Wolverhampton (24/7) 

Contact

Call: 08000 194 400

Live Chathavenrefuge.org.uk

City of York Council

Department

Independent Domestic Abuse Services (IDAS)  

Contact

Call: 03000 110 110

Colchester Borough Council 

Department

Essex Domestic Abuse Helpline

Contact

Call: 0330 333 7444 - 8am to 8pm weekdays, and 8am to 1pm weekends

Cornwall Council 

Department

Independent Domestic Violence Advisers (IDVA)

Contact

Call: 0300 777 4777 - Monday to Friday 9am - 8pm, Saturday 9am - 1pm 

Cotswold District Council

Cumberland Council

Department

Allerdale

Contact

Call: 0808 1689 111 - Monday - Friday 9.00am - 6.00pm

Department

Carlisle: Gateway 4 Women (Carlisle) (men's support also available) 

Contact

Call: 01228 212 090

Department

Copeland 

Contact

Call: 01946 598 300

Darlington Borough Council 

Department

Harbour Charity 

Contact

Call: 03000 202 525 

Live Chat: myharbour.org.uk

Denbighshire County Council 

Department

Denbighshire County Council (24/7) 

Contact

Call: 0808 80 10 800 

Derby City

Department

Chat service available Monday to Friday, 3pm to 10pm

Department

BSL interpreter available Monday to Friday, 10am to 6pm

Derbyshire Dales District Council

Department

The Elm Foundation – Derbyshire Dales Branch (24/7)

Contact

Call: 08000 198 668 

Department

Derbyshire Domestic Abuse Helpline: If you're deaf or hearing impaired, or unable to phone, a text service is available

Contact

Call: 07534 617252

Doncaster Metropolitan Borough Council 

Department

Service available Monday - Friday  9am - 4.30pm (excluding bank holidays).  During these hours this is a busy service so please keep trying or leave a message.) 

Contact

Call: 01302 737080

Department

Online self-referral form (Will normally respond within 2 working days – remembering to leave a safe phone number and safe time to call):

Dorset Council 

Department

Paragon 

Contact

Call: 0800 032 5204

Dover District Council 

Dudley Metropolitan Borough Council 

Department

Dudley’s community safety partnership and Dudley Safeguarding People Partnership  

Contact

Call: 01384 455411 - (24/7)

Text / WhatsApp: 07384 466181 (9am to 9pm weekdays)

Department

Black Country Women’s Aid 

Contact

Call: 01215 526 448

Durham County Council 

Department

Harbour Service 

Contact

Call: 03000 202 525 (24/7)

East Cambridgeshire District Council

East Devon District Council 

Department

Devon Domestic Abuse Support Service (Known as Fear Free) 

Contact

Call: 0345 155 1074

East Hampshire District Council 

Department

Hampshire Domestic Abuse Service 

Contact

Call: 0330 016 5112

East Hertfordshire District Council 

Department

Herts Domestic Abuse Helpline

Contact

Call: 08088 088 088 - 9am to 9pm Monday to Friday and 9am to 4pm at weekends and Bank Holidays 

East Lindsey District Council

Department

End Domestic Abuse Now (EDAN)

Contact

Call: 01522 510 041 

East Riding of Yorkshire Council 

Department

Domestic Violence Adult Service

Contact

Call: 01482 396 368 - Monday to Friday 9am - 5pm

East Staffordshire Borough Council 

Department

East Staffordshire Domestic Abuse Service (For Women and Men)  

Contact

Call: 0300 304 7940

East Suffolk Council 

Department

Suffolk Domestic Abuse Helpline 

Contact

Call: 0800 977 5690

Department

Domestic Abuse Outreach Service 

Contact

Call: 0800 977 5690

Eastleigh Borough Council

Department

Aurora New Dawn 

Contact

Call: 023 9421 6816

Elmbridge Borough Council 

Department

Surrey Domestic Abuse Helpline provided by Your Sanctuary

Contact

Call: 01483 776 822 - 7 days 9am – 9pm

Department

North Surrey Sanctuary Scheme

Contact

Call: 01932 260 690 - Monday to Friday 9am – 12.00 noon and 1pm – 4pm

Exeter City Council 

Department

Devon Domestic Abuse Helpline 

Contact

Call: 0345 155 1074

Department

FearFree 

Contact

Call: 0345 155 1074

Fenland District Council 

Folkestone & Hythe District Council 

Department

Kent Domestic Abuse Victim Support 

Contact

Call: 0808 16 89 276

Department

Home Start Shepway 

Contact

Call: 07772 720953 - 9am to 4.30pm Monday to Friday

Department

Rising Sun 

Contact

Call: 01227 452 852 - 9am to 5pm Monday to Friday

Forest of Dean District Council 

Department

Gloucestershire Domestic Abuse Support Service

Contact

Call: 01452 726 570

Fylde Borough Council

Department

Emily Davison Centre (Also known as Safe for Anyone Living in Lancashire)– Free multilingual and confidential helpline 

Contact

Call: 0330 1 34 34 34

Gloucester City Council 

Department

Gloucester Domestic Abuse Support Service 

Contact

Call: 0845 602 9035 

Department

Stroud Beresford Group - a local independent charity that provides Gloucestershire’s only women’s refuge 

Contact

Call: 01453 764 385 - Monday to Friday 9am to 5pm

Gravesham Borough Council

Department

The Civic Centre 

Contact

Call: 01474 337 000

Halton Borough Council 

Department

Halton Domestic Abuse Service 

Contact

Call: 0151 511 8181

Harborough District Council 

Department

Harborough Local Helpline (FREEVA)

Contact

Call: 0808 80 200 28

Text: 07715 994 962
Monday to Friday 8am to 8pm; Weekends and Bank Holidays 10am to 4pm

Harlow Council

Hart District Council 

Department

Hampshire Domestic Abuse Service 

Contact

Call: 03300 165112

Department

The YOU Trust 

Contact

Call: 01329 825 930

Hartlepool Borough Council 

Department

My Harbour

Contact

Call: 03000 20 25 25 (24/7)

Department

Hartlepool's Community Safety Team 

Contact

Call: 01429 523100

Havant Borough Council 

Department

Stop Domestic Abuse 

Contact

Call: 0330 016 5112

Herefordshire Council 

Department

West Mercia Women’s Aid 

Contact

Call: 0800 783 1359 (24/7)

Department

Stonewater Domestic Abuse Floating Support 

Contact

Call: 01429 523100

Department

Domestic Abuse Support for Men and Boys in Herefordshire 

Contact

Call: 01952 454 759 - Monday to Friday 9am-5pm

High Peak Borough Council 

Department

Derbyshire Domestic Abuse 

Contact

Call: 0800 0198 668 (24/7)

Text: 07534 617252 - For hearing impaired or unable to phone

Department

Homelessness Support

Contact

Call: 0345 129 8075 - Mon - Fri 9am - 4.30pm

0808 1692 333  - out of hours, run by P3 Charity

Email for out of hours
[email protected]

Horsham District Council 

Department

WORTH Specialist Domestic Abuse Service

Contact

Call: 033 022 28181 / 07834 968539
Monday-Friday, 9.00am-5.00pm 

Department

Safe in Sussex 

Contact

Call: 0330 333 7416

Huntingdonshire District Council

Hyndburn Borough Council 

Department

Hyndburn and Ribble Valley Domestic Violence Team 

Contact

Call: 01254 879 855

Department

Lancashire Victim Services 

Contact

Call: 0300 323 0085

Ipswich Borough Council 

Department

Suffolk Domestic Abuse Hotline 

Contact

Call: 0800 977 5690 

Department

Ipswich Lighthouse Women's Aid 

Contact

Call: 01473 228 270 

Isle of Anglesey County Council 

Department

Live Fear Free Helpline Wales

Contact

Call: 0808 80 10 800 (24/7) 

Text: 07860 077333 

Department

Gorwel Gwynedd and Anglesey Domestic Abuse Service 

Contact

Call: 0300 111 2121

Isle of Wight Council 

Department

Paragon 

Contact

Call: 0800 234 6266 

Kirklees Council 

Knowsley Metropolitan Borough Council 

Department

Kirklees Council Safer Communities Domestic Abuse Service

Contact

Call: 0151 443 2610

Department

The First Step

Contact

Call: 0151 548 3333 - Monday to Friday, 9am-5pm

Contact Form: thefirststep.org.uk

Lancaster City Council

Leeds City Council 

Department

Leeds Domestic Violence Service (24/7) - Drop-in services available - run at different times and locations across Leeds, information available via the helpline 

Contact

Call: 0113 246 0401

Department

Leeds Women’s Aid 

Contact

Live Chat: leedswomensaid.co.uk

Lewes District Council 

Lichfield District Council 

Department

Pathway (supporting Lichfield and Tamworth) 

Contact

Call: 01543 676800

Department

New Era

Contact

Call: 0300 303 3778 (24/7)

Liverpool City Council 

Department

Liverpool Domestic Abuse Services 

Contact

Call: 0800 084 2744

Office: 0151 263 7474 

Mobile/Text for hard of hearing: 0756 201 3316 

Department

Merseyside Domestic Violence Service 

Contact

Call: 0780 272 2703

Department

Paul Lavelle Foundation - Support for men in domestic abusive relationships 

Contact

Call: 0151 651 3777

London Borough of Croydon

London Borough of Ealing

Department

Advance Domestic Violence Service 

Contact

Call: 07984 110 750

London Borough of Harrow

Department

Cranstoun Charity 

Contact

Call: 020 8129 5438 

London Borough of Lambeth

Department

Gaia Centre run by Refuge - 8am to 6pm - Monday to Sunday, with an additional out-of-hours on-call service provided 

Contact

Call: 020 7733 8724

London Borough of Southwark 

Department

Southwark Domestic Abuse Service (SDAS) by Refuge 

Contact

Call: 0118 214 7150

Luton Borough Council 

Department

Luton domestic abuse co-ordinator  

Contact

Call: 01582 546231 

Department

Women's Aid in Luton

Contact

Call: 01582 391856 - Mon-Fri 10am-5pm

Department

Luton All Women's Centre

Contact

Call: 01582 416 783 - Mon-Fri 09am - 5pm

Maldon District Council 

Malvern Hills District Council

Manchester City Council 

Department

Greater Manchester Domestic Abuse Helpline 

Contact

Call: 0800 254 0909

Mansfield District Council 

Department

Nottinghamshire Women's Aid 

Contact

Call: 0808 800 0340 (24/7) 

Mid Suffolk District Council 

Department

Suffolk Domestic Abuse Helpline

Contact

Call: 0800 977 5690 (24/7) 

Mid Sussex District Council

Middlesbrough Borough Council 

Department

My Sisters Place 

Contact

Call: 01642 241 864

Department

Changing Lives – For Refuge Accommodation 

Contact

Call: 01642 861 788 

Out of hours: 07812 672 818 

Milton Keynes Council 

Department

MK ACT 

Contact

Call: 0344 375 4307 - 9am to 5pm

Mole Valley District Council 

Department

Safeguarding Surrey County Council 

Contact

Call: 01483 776 822 - 9am – 9pm, seven days per week

Newark and Sherwood District Council 

Department

Change Grow Live  

Contact

Call: 0115 896 0798 (option 2) 

Department

Nottinghamshire Women's Aid

Contact

Call: 01909 491 330 - 9am to 5pm, Mon to Fri 

Department

Nottinghamshire Juno Helpline 

Contact

Call: 0808 800 0340  (24/7)

Department

Equation's service for men 

Contact

Call: 0115 960 5556 

Newcastle City Council 

Department

Newcastle Integrated Domestic Abuse Service (NIDAS) 

Contact

Call: 0191 214 6501 

Department

The Angelou Centre - offers a number of different languages 

Contact

Call: 0191 226 0394

North Devon Council 

Department

North Devon Against Domestic Abuse (NDADA) 

Contact

Call: 01271 370079

North East Derbyshire District Council 

Department

Derbyshire Domestic Abuse Helpline 

Contact

Call: 0800 0198 668

Out of hours01629 533 190

North East Lincolnshire Council 

Department

Women's Aid 

Contact

Call: 01472 575 757

North Hertfordshire District Council 

Department

Hertfordshire Domestic Abuse Helpline 

Contact

Call: 08 088 088 088

North Kesteven District Council 

North Lincolnshire Council 

Department

The Blue Door 

Contact

Call: 0800 197 47 87

Office: 01724 841 947 

North Norfolk District Council 

North Northamptonshire Council 

Department

Northamptonshire Domestic Abuse Service (24/7) 

Contact

Call: 0300 012 0154 (24/7) 

North Somerset Council

Department

Next Link

Contact

Call: 0800 4700 280 - Available 8.30am to 5.30pm Monday to Friday; 9.30am to 1pm Saturday 

North Tyneside Council 

Department

North Tyneside domestic abuse support service (run by Harbour) 

Contact

Call: 0191 251 3305 

North West Leicestershire District Council 

Department

Local Helpline 

Contact

Call: 0808 80 200 28

North Yorkshire Council 

Department

Domestic Abuse Service (IDAS) 

Contact

Call: 03000 110110

Northumberland County Council 

Department

NDAS

Contact

Call: 01434 608 030

Nottingham City Council 

Department

Nottingham and Nottinghamshire Domestic and Sexual Violence Helpline

Contact

Call: 0808 800 0340 - (24/7)

Nuneaton and Bedworth Borough Council 

Department

Warwickshire Against Domestic Abuse 

Contact

Call: 0800 408 1552 - Monday to Friday 9am to 9pm and Saturday 8am to 4pm 

Pendle Borough Council 

Department

Pendle Domestic Violence Initiative 

Contact

Call: 01282 726 000

Peterborough City Council 

Department

Domestic Abuse Support Service (DASS) 

Contact

Call: 0300 373 1073

Plymouth City Council 

Department

Plymouth Domestic Abuse Service 

Contact

Call: 01752 252 033

Department

Plymouth Refuge 

Contact

Call: 01752 562 286

Portsmouth City Council 

Department

Portsmouth Abuse and Rape Counselling Service (PARCS) 

Contact

Call: 02392 669513 - Mondays 11am to 2pm, Tuesdays and Thursdays 4.30pm to 8pm

Alternative number: 0300 222 5735 

Preston City Council 

Department

Domestic Violence Helpline – A number of languages offered 

Contact

Call: 01772 201 601

Reading Borough Council 

Department

Safeguarding Adults 

Contact

Call: 0118 937 3747

Out of hours: 01344 786 543 

Redcar and Cleveland Borough Council 

Department

Harbour Support Services (part of the THRIVE partnership) 

Contact

Call: 0300 303 3781 (Option 2 for Men’s services)

Department

Plymouth Refuge 

Contact

Call: 01752 562 286

Redditch Borough Council 

Department

West Mercia Women's Aid

Contact

Call: 0800 980 3331

Reigate and Banstead Borough Council 

Ribble Valley Borough Council 

Department

HARV (Hynburn and Ribble Valley) 

Contact

Call: 01254 879855 

Department

Safe for A.L.L' (Safe for Anyone Living in Lancashire) - multilingual and confidential helpline for victims of domestic abuse in Lancashire

Contact

Call: 0330 1 34 34 34 Monday to Friday 10am to 2pm

Rochdale Metropolitan Borough Council 

Department

Rochdale Victim Support 

Contact

Call: 0161 507 9609

Rossendale Borough Council 

Department

Victim support 

Contact

Call: 0300 323 0085

Rother District Council 

Rotherham Metropolitan Borough Council 

Department

Rotherham Rise Confidential Advice Line 

Contact

Call: 0330 202 0571

Royal Borough of Windsor and Maidenhead 

Department

Dash Charity helpline 

Contact

Call: 01753 549 865

Rugby Borough Council 

Department

Warwickshire Against Domestic Abuse 

Contact

Call: 0800 4081 552

Rushcliffe Borough Council 

Department

Juno's Women's Aid 

Contact

Call: 0808 800 0340

Department

Rushcliffe Sanctuary Scheme – if you feel unsafe at home 

Contact

Call: 0115 981 9911

Rushmoor Borough Council 

Department

Community Safety 

Contact

Call: 01252 398 399

Rutland County Council 

Department

Freeva - Monday to Friday - 8am to 8pm; Saturday, Sunday and Bank Holidays - 10am to 4pm 

Contact

Call: 0808 80 200 28

Text phone: 07715 994 962 

Sandwell Metropolitan Borough Council 

Department

Black Country Women's Aid 

Contact

Call:: 0121 552 6448 

Whatsapp: 07384 466 181 

Sefton Metropolitan Borough Council 

Department

Sefton Domestic Abuse Service Helpline 

Contact

Call: 0151 394 1400

Sheffield City Council 

Department

IDAS - Monday – Friday : 8am – 8pm, Saturday, Sunday & Bank Holidays 11am – 8pm 

Contact

Call: 0808 808 2241 

Live Chat: www.idas.org.uk

Shropshire Council 

Department

Domestic Abuse Helpline 

Contact

Call: 0800 783 1359

Solihull Metropolitan Borough Council 

Department

Birmingham and Solihull Women's Aid 

Contact

Call: 0808 800 0028 

Somerset County Council 

Department

Somerset Integrated Domestic Abuse helpline

Contact

Call: 0800 69 49 999 - 8am to 8pm, 7 days a week

South Cambridgeshire District Council 

Department

Cambridge Women's Aid 

Contact

Call: 01223 361 214

Out of hours: 07730 322 098 

South Derbyshire District Council 

Department

Derbyshire Domestic Abuse Support 

Contact

Call: 08000 198 668

Text: 07557 800313 

 

South Gloucestershire Council

Department

Next Link Plus (For Housing Needs) 

Contact

Call: 0800 4700 280 - 8:30am – 5:30pm Monday to Friday; 9:30am – 1:00pm on Saturday

South Hams District Council 

South Holland District Council 

Department

EDAN (Ending Domestic Abuse Now) Lincolnshire  / LDASS - Monday - Friday 9am - 5pm 

Contact

Call: 01522 510041 (Option 2) Monday - Friday 9am - 5pm

Department

EDAN Refuge

Contact

Call: 01522 510041 (Option 1) Hours: Monday-Friday: 8.30am–7pm - Sat 10am-5pm 

South Kesteven District Council 

Department

Domestic Abuse Helpline 

Contact

Call: 0800 970 2070

Text for a call back: Text NCVD to 60777 

South Norfolk District Council 

Department

NIDAS

Contact

Call: 0300 561 0555

Text: 07860 063 464 

South Oxfordshire District Council 

Department

Community Safety 

Contact

Call: 01235 422590 

Text: 18001

Department

A2 Dominion Domestic Abuse Services

Contact

Call: 0800 731 0055  Mon – Fri 10am – 7pm

Department

Hourglass – For Older Persons 

Contact

Call: 0808 808 8141

South Ribble Borough Council 

Department

Clare House Women's Refuge and 24 Hour Helpline 

Contact

Call: 01772 435 865

Department

For men experiencing domestic violence and abuse 

Contact

Call: 0808 801 0327

South Staffordshire Council 

Department

New Era Domestic Abuse Service 

Contact

Call: 0300 303 3778

South Tyneside Council 

Southampton City Council 

Department

Pippa Helpline 

Contact

Call: 023 8091 7917

St Albans City and District Council 

Department

Hertfordshire Domestic Abuse line

Contact

Call: 08 088 088 088 - Monday – Friday 9am to 9pm and weekends 9am to 4pm 

St Helens Council 

Department

Safe2speak Domestic Abuse Service 

Contact

Call: 01744 743200 (Monday-Friday, 8am-5pm)

Alternative phone: 01925 220541 (24/7)

Stafford Borough Council 

Department

New Era (24/7) 

Contact

Call: 0300 303 3778 

Staffordshire Moorlands District Council 

Department

New Era (24/7) 

Contact

Call: 0300 303 3778 

Stockport Metropolitan Borough Council 

Department

Stockport Support Hub 

Contact

Call: 0161 474 1042 

By Text (for those hard of hearing): 07539 468 560 

Stockton-on-Tees Borough Council 

Department

Harbour (24/7) 

Contact

Call: 03000 20 25 25

Stoke-on-Trent City Council 

Department

New Era (24/7) 

Contact

Call: 0300 303 3778 

Stratford-on-Avon District Council

Stroud District Council

Sunderland City Council 

Department

WWIN: Specialist Domestic Abuse Service

Contact

Call: 0800 066 5555 - 9am and 9pm 7 days a week 

Surrey Heath Borough Council 

Department

Surrey Domestic Abuse Helpline

Contact

Call: 01483 776 822 - 9am-9pm 7 days a week

Swale Borough Council 

Department

One Stop Shop available every Tuesday between 10am and 12pm at Sheerness Gateway 

Contact

Call: 07376 637 069 - 9.00am and 5.00pm, Monday to Thursday 9.00am and 3.30pm Friday

Swindon Borough Council

Department

Swindon Domestic Abuse Support Service 

Contact

Call: 01793 610 610

Department

Survivor shop in the Parade in Swindon (Open 10am-4pm, 6 days a week):  

Contact

Call: 1793 293 655

Teignbridge District Council

Tameside Metropolitan Borough Council 

Department

Bridges 24 Hour Help 

Contact

Call: 0800 328 0967

Tendring District Council

Tewkesbury Borough Council 

Department

Gloucestershire Domestic Abuse Support Service (GDASS)

Contact

Call: 01452 726570

Thanet District Council 

Department

Thanet Domestic Abuse Helpline 

Contact

Call: 01843 577 277

Department

Drop-in centre available at Thanet Gateway Plus in Cecil Street, Margate 

Thurrock Council 

Department

Housing Safeguarding Team – For Housing Needs

Contact

Call: 01375 652 277

Department

Changing Pathways

Contact

Call: 0333 333 7 444 - 8am and 5pm Monday to Friday

Torbay Council 

Department

Torbay Domestic Abuse Service 

Contact

Call: 0800 916 1474

Torridge District Council 

Trafford Metropolitan Borough Council 

Department

Trafford Domestic Abuse Service (TDAS)

Contact

Call: 0161 872 7368 - Monday to Friday 9am to 5pm 

Department

Greater Manchester Domestic Abuse Helpline (Available in Urdu and Punjabi also) 

Contact

Call: 0161 636 7525

Tunbridge Wells Borough Council 

Vale of White Horse District Council 

Department

A2 Dominion Domestic Abuse Services

Contact

Call: 0800 731 0055

Department

Hourglass 

Contact

Call: 0808 808 8141

Department

Community safety 

Contact

Call: 01235 422 590

Text: add 18001 before dialing 

Wakefield Metropolitan District Council 

Department

Wakefield Domestic Abuse Service

Contact

Call: 0800 915 1561

Warrington Borough Council

Department

Warrington Domestic Abuse hub 

Contact

Call: 01925 243359

Warwick District Council

Waverley Borough Council 

Department

Your Sanctuary

Contact

Call: 01483 776 822 - 9am to 9pm 7 days a week

Wealden District Council 

Department

The Portal 

Contact

Call: 0300 323 9985

Welwyn Hatfield Council 

Department

Herts Domestic Abuse Helpline

Contact

Call: 0808 808 8088

Department

Welwyn Hatfield's Women's Refuge and Helpline 

Contact

Call: 01707 373 743

West Berkshire Council 

Department

West Berkshire Domestic Abuse Service 

Contact

Call: 0808 801 0882

West Devon Borough Council

West Lancashire Borough Council

Department

The Liberty Centre 

Contact

Call: 0169 550 600

West Lindsey District Council

West Northamptonshire Council

Department

VOICE for Victims and Witnesses 

Contact

Call: 0300 303 1965

West Oxfordshire District Council 

Department

Oxfordshire Domestic Abuse Service Helpline

Contact

Call: 0800 7310 055

West Suffolk District Council

Department

Suffolk Domestic Abuse Helpline 

Contact

Call: 0800 977 5690

Westmorland and Furness Council 

Department

Gateway 4 Women (Eden) (Men's support also available) 

Contact

Call: 01228 212090 

Wigan Metropolitan Borough Council 

Department

Wigan Borough Domestic Abuse helpline 

Contact

Call: 01942 311 365 - Mon to Fri, 7am to 7pm

Wiltshire Council

Winchester City Council 

Department

Hampshire Domestic Abuse Service 

Contact

Call: 0330 0165112 

Wirral Council

Department

Family Safety Unit

Contact

Call: 0151 666 4914 - Monday to Friday, 9am to 5pm

Wokingham Borough Council 

Department

Wokingham Domestic Abuse Service

Contact

Call: 0118 402 1921 (24/7)

Department

Cranstoun Domestic Abuse Charity 

Worcester City Council

Worthing Borough Council

Department

Housing Needs team

Contact

Call: 01903 221 063 - 9am to 4pm, Mon to Fri

Out of hours: 07713 889 128 

Wychavon District Council

Department

Housing Options Team 

Contact

Call: 01386 565 000 (Option 5) 

Department

Domestic Abuse Drop in Centre at Haswell House, St Nicholas, Monday - Friday 9:30am -12pm 

Wyre Council 

Department

Wyre Council Domestic Abuse Helpline 

Contact

Call: 0800 980 3331