How to sell my part buy – part rent home?

The sale of your shared ownership home is also known as a resale.

All shared ownership leases include special terms around selling, as the scheme is intended to help as many people as possible into affordable home ownership. This means if you are a heylo shared owner and would like to sell your home, you should first contact heylo as we must be given the opportunity to find a new shared ownership buyer on your behalf.

Your lease includes something called a 'nomination period' which is the period of time for which your property can only be marketed as shared ownership. You should check your lease to confirm the length of the nomination period for your property and confirm any other requirements that might be in place. However, if a shared ownership buyer is not found within the nomination period, you will be able to market your property at 100% and sell on the open market.

If you wish to sell your shared ownership home, the first step is to contact our Resales team at [email protected]

View homes 
for resale   


If you have an urgent query on your resale please call our dedicated team on: 

Call: 020 3038 8554

Find out more about resales for Home Reach customers

Guide to resales for Home Reach

Download guide

Resales application form for Home Reach   

Application form

Find out more about resales for Your Home customers

Guide to resales for Your Home

Download guide

Resales application form for Your Home   

Application form

What are the steps?

Step One

Once you’ve decided you wish to sell, you will need to gather all the key documents needed to begin the sale process.

Step Two

Contact a registered RICS surveyor to order a valuation of your property.

Step Three

Email the completed Property Information Form and RICS valuation with supporting documentation to our Resales team: [email protected]

Step Four

We’ll then send a bespoke information pack to your chosen estate agent, and they will contact you to arrange photography, floor plans and the online listing.

Step Five

The estate agent will review the marketing materials with you before advertising online, and the date your property goes on the market is the date the nomination period begins.

Step Six

Any potential buyer will be assessed in line with Homes England affordability to ensure they meet the eligibility criteria for shared ownership and the requirements of heylo’s credit policy.

Step Seven

Once your buyer is approved, all parties will instruct solicitors and the Memorandum of Sale (MOS) will be issued.

Step Eight

heylo’s solicitors will liaise with the buyer’s solicitor. Other enquiries including the LPE1 form (leasehold enquiries) must be sent to the management company.

Step Nine

Once the legal work has been completed, you and your buyer agree a completion date including arrangements around key collection and handover.

How much will it cost to sell my property?

As with the sale of any property, there are costs involved that are your responsibility to cover. Below is a list of the potential costs of selling, but please note this list may not be exhaustive.costs of selling, but please note this list may not be exhaustive.costs of selling, but please note this list may not be exhaustive.costs of selling, but please note this list may not be exhaustive.

  • RICS valuation – according to the lease terms, you are responsible for the cost of obtaining a valuation and any updates or extensions if required
  • Agent fees – you are responsible for covering any and all estate or sales agent fees, including withdrawal fees
  • Solicitor fees – you are responsible for covering both your own solicitor fees and heylo's solicitor fees, including disbursements
  • Management company fees – typically your buyer is responsible for covering the cost of any management pack/LPE1 fees charged by the management company, but they may request that you cover this cost
  • Mortgage fees – you are responsible for covering any mortgage fees incurred
  • Administration fee – heylo charge an admin fee of £240 inc VAT, which will be deducted on completion

*The data protection laws protect your rights when organisations hold or process personal information about you. heylo housing group collects personal information about you that you submit via this website. heylo housing group will hold and process personal information that you have provided or will provide in the future to perform the functions of heylo housing group. heylo housing group relies on the ability to collect and process your personal information that you submit via the website in order that heylo housing group can support you in your property search. heylo housing group are required to keep this information secure and to process it in accordance with the data protection laws. heylo housing group may share your information with third parties in relation to the administration of your application and contractual arrangements, including professional advisers, property vendors and other agencies supporting heylo housing group for the purposes of assisting you in your property search and other service providers.