Our Governance
At Heylo we are committed to ensuring our business is well run for all of our stakeholders. Our governance is key to our success, and ensures that we are true to our purpose, strive towards our vision, and that we deliver against our objectives for our customers and partners.
Our Group Structure
Heylo Housing Registered Provider Limited is registered with the Regulator of Social Housing as a registered provider of social housing. Where properties are held within HHRP, the Investment Companies own the property, lease it to Heylo Housing Registered Provider Limited who then lease these properties on a Shared Ownership basis to customers.
The Board of HHRP is responsible for overseeing strategic decisions and significant operational matters specifically within the RP. The Board also has responsibility for the risk profile of the RP and ensures that an adequate system of internal control is in place within this subsidiary.
Our mission and values
Our Purpose
Heylo helps aspiring homeowners and renters find a place to call home
Our Mission
Passion for the highest quality service to more and more customers, dedication to working in partnership with housing suppliers successfully and commitment to acting with integrity
Our Vision
To be a leading privately owned residential provider in the UK with a reputation as the most respected and customer-centric
Results Focused
We enjoy providing affordable housing for highly satisfied customers leading to dynamic growth and sustainable profitability for our business.
Collaboration
We work together as a team and communicate effectively with our partners, customers and stakeholders.
Integrity
We will act with honesty and aim to meet the highest ethical standards in our dealings with our colleagues, customers and stakeholders and in full compliance with our regulatory obligations.
Respect
We support each other and value the contributions and ideas of others.
Innovation
We will always be striving to improve the quality of our execution to improve our service to our customers and the returns for our business.
