Customer Engagement 

Your views matter 

As a relatively young, fast growing business we know we have lots to learn this is why we regularly send surveys to our heylo homeowners. With first-hand experience of our services your feedback could help us improve our business and service.


Our aim is to work with both our heylo homeowners and the regulator to drive higher levels of customer satisfaction, accountability and landlord performance.


We are looking to set up a consumer panel, if membership is something that might appeal to you, please complete the form below and we’ll be in contact with more details in the coming months.


Homeowner Survey 

The latest survey is now closed, you can download the results of 2021 Customer Survey here: 

Download Results

If you would like to take part in the next heylo homeowner survey please complete this form:

*The data protection laws protect your rights when organisations hold or process personal information about you. heylo housing group collects personal information about you that you submit via this website. heylo housing group will hold and process personal information that you have provided or will provide in the future to perform the functions of heylo housing group. heylo housing group relies on the ability to collect and process your personal information that you submit via the website in order that heylo housing group can support you in your property search. heylo housing group are required to keep this information secure and to process it in accordance with the data protection laws. heylo housing group may share your information with third parties in relation to the administration of your application and contractual arrangements, including professional advisers, property vendors and other agencies supporting heylo housing group for the purposes of assisting you in your property search and other service providers. 


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