News
When you make your move into a Shared Ownership property, you have the benefit of increasing your share in the home known as staircasing. The advantages of staircasing includes by increasing your percentage share of the property overall, your rent would decrease in amount. Once you have staircased t...
Heylo are a founding member of the Shared Ownership Council (SOC), a group that has been working over the last year to improve the consumer experience of shared ownership. They have launched a draft Code of Good Practice, aiming to increase transparency and drive good practice across the industry. I...
Digital technology has revolutionized how we engage with the wider world.
The advent of digital technology has changed the way we communicate with each other. While some may argue this change hasn’t necessarily been for the better, the consensus is that the convenience that digital technology o...
Reducing your water consumption is an easy way for you to reduce both your water bills and your impact on the environment at the same time. We know that conserving water is likely to become increasingly important as climate change makes extreme weather more common and puts pressure on our water supp...
Helping customers influence the management of their homes Resident Management Companies, Right to Manage and Managing Agents
By Marketing
Resident Management Company (RMC) - An RMC is a formal company usually set up at development stage which performs the landlord responsibilities for the relevant block/estate. These duties (e.g) Cleaning, Landscaping, Lighting, Health and Safety, repairs, litter collection, etc. are...
Spring is finally here, meaning now is the perfect time to plan how you want your garden or balcony to look ready for the summer. From planting to pruning, we’ve put together a handy checklist to help you get started.
Communities in the cloud: 4 Great Ways to Stay Connected to Your Community Using Digital Technology
By Marketing
In this article we share our Top-4 free-to-use ways for you connect and stay connected to your n...
We are pleased to announce a new text message service that will remind customers of when a payment to us is due.
This new service is part of our ongoing mission to ensure our customers are kept informed and up to date.
Please note that our text messages will never request you to confirm an...
Our experienced Tenancy Management Team are here to support you with any queries you have during the length of your lease and ownership of your property. This includes:
- Support with rectifying defects in new build properties – when a defect arises in your home, our team are on hand to advise the...