Blog by The Heylo Team
We are pleased to announce a new text message service that will remind customers of when a payment to us is due.
This new service is part of our ongoing mission to ensure our customers are kept informed and up to date.
Please note that our text messages will never request you to confirm an...
Our experienced Tenancy Management Team are here to support you with any queries you have during the length of your lease and ownership of your property. This includes:
- Support with rectifying defects in new build properties – when a defect arises in your home, our team are on hand to advise the...
We are pleased to announce the formation and establishment of our first Customer Committee, following a high response rate to invite to join in November.
The application and interview process has resulted in 7 of our customers have been invited to join the Customer Committee. It will be a forma...
Reducing the waste that you send to landfill is a simple and effective way of reducing your environmental impact and could even help you to save some money.
The UK is a major contributor to plastic waste globally, with research showing that the UK and US produce more plastic per person than any other...
New build warranties are designed to offer buyers peace of mind that any defects in their new build home will be put right. But, while new home warranties typically last 10 years, sometimes it is not always clear as to what is and is not covered by the warranty.
Getting your gas boiler serviced by a Gas Safe registered engineer is crucial to keeping it in good working order. Take a look at your boiler’s manufacturer guidelines to find out how often a service is recommended, and if you don’t have access to these, we would advise getting your boiler serviced ...
The New Homes Ombudsman Service (NHOS) exists to help customers resolve issues with their new homes, which the Registered Developer has been unable or unwilling to fix.
When remortgaging your home you want to get the best deal possible. The whole process can be rather complicated with lots of deals from multiple different companies and banks available. There is a simpler method, with the free mortgage assessment via Censeo.
With longer nights drawing in, we naturally begin to think more about the security of our home and local community. One easy (and free!) way to bolster security in your home and feel connected to your neighbours is to get involved, or start, a Neighbourhood Watch Scheme.
As we go into the colder months of the year, many households start feeling the pinch of using extra heating and hot water.
